Frequently Asked Questions

Everything you need to know about your BEECHTREE shopping experience.

How can I track my order?

Once your order is dispatched, you will receive a confirmation email containing a unique tracking number and a link to the courier's website to monitor your delivery status.

What is your return and exchange policy?

We offer a 14-day return policy for unused items with original tags attached. Please note that sale items are final and cannot be exchanged unless there is a manufacturing defect.

Which payment methods do you accept?

We accept a variety of payment options including Credit/Debit cards (Visa, Mastercard), Cash on Delivery (COD) for domestic orders, and select digital wallets.

How do I ensure I choose the right size?

Every product page features a detailed 'Size Guide' with measurements in inches and centimeters to help you find the perfect fit for your body type.

Do you offer international shipping?

Yes, BEECHTREE ships worldwide. Shipping costs and delivery timelines vary depending on the destination country and are calculated at checkout.

How should I care for my BEECHTREE garments?

To maintain the quality of our fabrics, we recommend following the specific care instructions found on the inner garment label, typically suggesting cold hand washes or dry cleaning.